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View Full Version : UK Masterpiece Prime preorder (at bizarrely low price)


tahukanuva
2012-12-31, 10:04 AM
http://www.amazon.co.uk/Transformers-Masterpiece-Optimus-Prime-A0782/dp/B00AJJ6H0E/ref=sr_1_1?ie=UTF8&qid=1356882266&sr=8-1

Thought you Brits might want a heads-up, here. I'm not sure why the price is so low (£35 as of posting) but it's sold by Amazon and the description seems like the right thing. Weird.

[Also I love that you guys' Amazon has 'baskets' instead of 'carts'.]

Denyer
2012-12-31, 10:34 AM
http://www.transformertoys.co.uk/images/instruction-scans/hasbro/transformers+masterpiece+optimus+prime+a0782+instructions.pdf

Certainly seems that way, and Amazon often honour their listings rather than cancel and relist -- I've had advance order books listed at low prices turn up before. More chance if people pile in with ordering multiples, though.

Cheers for the heads-up.

Rack 'n Ruin
2012-12-31, 10:38 AM
Hmm, my pre-order is in, but I strongly suspect this is a pricing error that will be rectified. £134.99 maybe? That'd kill it for me. I'll wait and see.

Also I love that you guys' Amazon has 'baskets' instead of 'carts'.

And they're made of wicker, dontcha know. ;)

Skyquake87
2012-12-31, 10:48 AM
Pre-ordered as well.i will also keep an eye on this see what happens with the price.

Cliffjumper
2012-12-31, 11:50 AM
Basketed, but would bet the difference that this never becomes avaliable and that instead a 'duplicate' with a larger price comes into being.

Terome
2012-12-31, 02:23 PM
Basketed, but would bet the difference that this never becomes avaliable and that instead a 'duplicate' with a larger price comes into being.

Seems likely - how would that work to those who have basketed it? And if I pay for it now will I be exempt from a subsequent price hike?

inflatable dalek
2012-12-31, 03:58 PM
They'll not charge you more than that, worst case scenario is you get an email explaining there's been a mistake and offering it at the new price (I've seen people on other forums get really pissy when that happens even though they gleefully ordered something that they knew was priced wrong).

More often than not though, they'll honour pre-orders even if the price is wrong, they take the hit but impress the cutomer and will likely sell more of similar to them in the future at the proper cost. Just depends how big the difference is.

Edit: Though if he's smaller than the previous MP's and doesn't have the trailer he should still be less than 100 surely?

Denyer
2012-12-31, 05:53 PM
Amazon description (and instructions with same product code) suggests it comes with a trailer;

Product Features

Trailer converts to battle station
Matrix of Leadership fits in chest
Energon axe snaps on
Trailer has storage areas for Ion Cannon and Energon axe
Ages 5 and up

Was that there before? I don't recall there being a product image earlier, which there currently is.

Amazon have spectacularly (and relatively unusually for them, although I suppose I do probably buy more from Marketplace sellers) messed up a couple of orders for me in the last year or so, so it'd be nice if something swung the other way.

Cliffjumper
2012-12-31, 06:14 PM
Definitely no picture or image earlier.

Unbasketed because I've realised I don't actually want the thing either way.

inflatable dalek
2012-12-31, 06:16 PM
I'm going to say the bit about the trailer wasn't there earlier.

Knightdramon
2012-12-31, 06:53 PM
Great, GREAT price for those of you still after one, if it stays that way.

At 260 or so I paid for the Takara version, I'm very satisfied. 100-120 for the hasbro version is neat. 35-36 GBP is hasbro pulling their pants down, bending over and inviting you to a party. :wave:

Denyer
2012-12-31, 07:09 PM
I'd be more interested if there was an MP Megs in the same scale, gun or tank.

Denyer
2012-12-31, 07:23 PM
Spotted on FullMetalHero:

http://www.amazon.co.uk/gp/movers-and-shakers/kids/ref=zg_bs_tab

http://i46.tinypic.com/34gmrsy.jpg

You do get larger sale discounts, although the wholesale cost of the pillow pet is probably still less than £6. The wholesale price of MP-10 could be under $60, and there's a precedent in Argos dumping imported Skywarps for £20.

edit:

And someone's spoken to Amazon customer support, apparently...

http://www.fullmetalhero.com/t10989-13/#post103008

I'd just add that I've been lied to in writing in ways that breach the UK TDA (1968) by Amazon customer support before now.

Neuronutter
2012-12-31, 08:10 PM
I'm a little confused by this:

Box contains:
1 x Optimus Prime figure
1 x Autobot Roller
1 x Spike Witwicky mini-figure
1 x Energon
1 x Instructions

Although the trailer is listed in the product features it's not mentioned here so is it included or not or is the box listings simply incomplete? That's the main thing I'm ordering it for, so it'd be good to know.

inflatable dalek
2013-01-01, 03:28 AM
And someone's spoken to Amazon customer support, apparently...

http://www.fullmetalhero.com/t10989-13/#post103008

I'd just add that I've been lied to in writing in ways that breach the UK TDA (1968) by Amazon customer support before now.

And all they've done there is:

A: Confirm what Amazon do 9 times out of ten in this sort of situation anyway [And they could still not honour that price, I believe technically they've only promised that one customer they will only be charged that much no matter what, everyone else gets covered by the usual terms and conditions]

And:

B: Ensure Amazon are alerted as soon as possible the price is wrong to make sure that it's corrected quickly and no one else can subsequently take advantage of the mistake.

Seriously, what you do when something is offered at that much off the correct price is put your order in, keep your head down and if you get it for that much- great. If not, you have the chance to refuse the re-order and you haven't lost everything. What you don't do is prod Amazon and go "I see this item I have pre-ordered is far cheaper than it should be, can I have it at that price before you correct it?". Unless you are a ****.

Cliffjumper
2013-01-01, 01:55 PM
I would say if the difference really is anything like £50-100 a unit they're likely to say customer service be damned. Hell, they're currently weathering a storm over whether they're dicking the taxman or not with alacrity, they're not going to be phased by a bit of nerd rage. This reminds me an awful lot of the similar situation with Play (http://tfarchive.com/community/showthread.php?t=39350) a few years ago.

Matey-boy emailing might well bring the situation to an end in a way that makes a few people unhappy but it's probably preferable to waiting by the mailbox like a thick terrier.

EDIT: Seems to have disappeared from Movers and Shakers, though that might just be where the people who were going to get it have already spotted it.

Denyer
2013-01-01, 02:21 PM
B: Ensure Amazon are alerted as soon as possible the price is wrong to make sure that it's corrected quickly and no one else can subsequently take advantage of the mistake.
Could be tactical, therefore.

Que sera etc.

Anyone clued in to what wholesale prices tend to be? They've got to be more generous than electronics or there probably wouldn't be any high street toy stores.

With books, Amazon often list a discounted price then try to use orders as leverage to obtain unsustainable discounted prices from smaller publishers. Toy companies aren't in the tell-stores-what-to-buy position they used to be, but it seems unlikely a similar approach would get very far on the part of everyone's favourite tax avoiders.

inflatable dalek
2013-01-01, 05:50 PM
I'm actually surprised the Amazon price for Masterpiece is apparently normally over a £100, I only paid about 80 for the original American release of Prime and- whilst I can't recall exactly what Grimlock cost it certainly wasn't over a ton. Is inflation a bitch or are their toy prices normally over egged? Never brought any collectables off them before.

Skyquake87
2013-01-01, 06:00 PM
Grimlock cost £60.with amazon,the prices do fluctuate according to availability and a lot of marketplace sellers then latch onto this and you can find yourself paying silly money for stuff.worse,it seems to make some sellers think this is the going rate for old stuff.there are probably still listings for second hand beast wars toys for over £50 whereas the stuff struggles to sell on ebay.

@dalek, yeah way to go to the moron whom emailed amazon to say 'i don't think this is priced right' -keep your gob shut you wally!

Cliffjumper
2013-01-01, 06:05 PM
Yeh, Marketplace sellers (and whatever they're called on Play for the similar stuff) take the piss - basically they set out to capitalise on people who, for whatever reason, can't use ebay - "It's cheaper on ebay!"/"Go buy it off ebay then"/"Can't"/"QED, bitch". They're often people/places that can afford to sit on stock and await the arrival of chumps.

Denyer
2013-01-01, 07:03 PM
I think it's more that sellers generally rely on buyers being one-stop-shoppers, whether it's eBay or Amazon. And there's a psychology of going for the cheapest used/new entry on a listing irrespective of whether searching for a few seconds will get a better price for new goods elsewhere. If there isn't much difference in price, I'd tend to go with Amazon because the buyer protection is reasonable and it's preferable to creating yet another account somewhere else.

Cliffjumper
2013-01-01, 07:52 PM
I think also a lot of people probably don't really understand Marketplace and think they're getting new items from Amazon... A lot of Marketplace sellers tend to suffer on feedback for this from what I've seen.

inflatable dalek
2013-01-02, 09:01 PM
It's now "Currently Unavailable" with no price attatched at all. Either they've now sold all their pre-orders or a correction is forthcoming.

Cliffjumper
2013-01-02, 09:31 PM
The reviews from spastics banging on about how cheap the price is could have been a tipping point. All is not lost, however. According to Geo: -

"Amazon will fulfill refunds for giving a wrong description."

Clucking bell, that would learn them, having to refund £35 to a few dozen people (well, Transformers fans) for a ~£100 item.

Cliffjumper
2013-01-02, 09:37 PM
Further thought: if Amazon just refund the people who have paid with some excuse along the lines of a listing error, what exactly will happen? I mean, if they're not actually allowed to (which, TBH, I'm highly skeptical about... IIRC online retail stores like bricks & mortar do have a basic right to refuse service). Are we seriously imagining people taking them to small claims or whatever, or are they more likely to just piss and bitch about it in online forums?

Or are we likely to have someone do something really hilarious like complain to the papers?

Summerhayes
2013-01-02, 11:08 PM
A Refund? Well, I'm no longer worried about missing out on pre-ordering.
IIRC online retail stores like bricks & mortar do have a basic right to refuse service). Are we seriously imagining people taking them to small claims or whatever, or are they more likely to just piss and bitch about it in online forums?

I'm pretty sure a refund would be entirely legitimate, Amazon are probably within their rights,

Or are we likely to have someone do something really hilarious like complain to the papers?
I could imagine the papers kicking up a fuss if a parent mentioned it regarding promising an Optimus Prime for a kid, but if an adult fan complained because they wanted one for themselves ... I don't think society is ready to give a shit.

Denyer
2013-01-02, 11:33 PM
Invitation --> offer --> acceptance. Amazon don't take payment until they ship or give other confirmation of acceptance.

Some companies handle things better than others;
http://conversation.which.co.uk/consumer-rights/pricing-mistake-next-ms-sofa-tv-online-shops-honour/

Amazon are currently in the middle of a heavily publicised sale and £35 is hard to argue as an obvious mistake when other MP products retailed in the UK for between £20-60. People who didn't load up their baskets with several have acted in better faith than scalpers.

http://www.amazon.co.uk/Blood-Stage-1925-1950-Milestone-Detection/dp/0810869632/ref=sr_1_2?ie=UTF8&qid=1357169296&sr=8-2

Got that delivered for a quid in 2009 along with the same for some other books, although it's fair to say not many other people would have noticed or cared.

Notabot
2013-01-02, 11:47 PM
I smell an online petition!!!!

Cliffjumper
2013-01-03, 12:22 AM
Some companies handle things better than others;
http://conversation.which.co.uk/consumer-rights/pricing-mistake-next-ms-sofa-tv-online-shops-honour/

Yeh, I know most shops will tend to honour prices as a goodwill gesture regardless of legal standing (our rule of thumb is that we honour the price for the person who notices then change the label immediately; obviously much lower value stuff; rule of thumb also goes out the window if the customer's being a twat about it either through rudeness or trying to buy ten of the item).

If this stuff was in their warehouse I think they'd be shipping and some poor sod would be losing their job. However, as it's a preorder and they're yet to receive any stock it probably gives them a lot more wriggle-room (if it was me I'd make sure that precise listing never becomes avaliable and would instead create a near-dupe for the item at the correct price; there's weirder stuff on Amazon for multiple editions of films).

As I say IIRC the bottom line is on paper no retail business is obliged to provide goods and/or services to any customer.

I do think this will depend on how much the price is wrong by. If it's meant to be £60 (which I'd say is probably minimum RRP compared with Grimlock and Roddy), they'll honour. If we're talking ~£80 (and considering the general inflation of UK TF prices we might well be) I can't see it.

inflatable dalek
2013-01-03, 10:01 AM
If they're going to decline peoples preorders they should start sending emails out by the start of the week.

Denyer
2013-01-03, 06:05 PM
Already cancelled them off by the looks of things, and no current Amazon listing apparent.

Neuronutter
2013-01-03, 06:06 PM
As expected the inevitable email arrived:

Hello

We’re writing to let you know that the price for the following item(s) was displayed incorrectly when you placed your order:

'Transformers Masterpiece Optimus Prime' (ASIN: B00AJJ6H0E)

Despite our best efforts, with the millions of items available on our website, pricing errors can occasionally occur.

In our Conditions of Use and Sale (see http://www.amazon.co.uk/gp/help/customer/display.html/?nodeId=1040616), we state that where an item's correct price is higher than our stated price, we will, at our discretion, cancel the order and notify you of that cancellation.

Your order has now been cancelled. If you still want to purchase this item, please place a new order which will be charged at the correct price, when we dispatch it to you.

We’re sorry for any inconvenience caused and hope to see you again soon.

Warmest regards

Customer Service Department
Amazon.co.uk

Cliffjumper
2013-01-03, 07:02 PM
Pleasantly surprised by the sanguine reactions around to be fair - nobody thus far suggesting a never-going-to-happen boycott or anything hilariously mental like that.

Skyquake87
2013-01-03, 08:11 PM
Doesn't come as much of a suprise,i suppose. I know i was just chancing it and was thinking it'd be a surprise to get the figure for £35.no harm,no foul :)

inflatable dalek
2013-01-03, 08:51 PM
Pleasantly surprised by the sanguine reactions around to be fair - nobody thus far suggesting a never-going-to-happen boycott or anything hilariously mental like that.

Common sense prevails, nothing wrong with chancing your arm, but considering we all knew the price was likely wrong it's hard to complain.

Or... we could punch a small child in the face to make them cry and then call up the papers to say Amazon have ruined their life?

tahukanuva
2013-01-04, 02:26 AM
There's still some comedy to be had at the big board. Nothing too crazy, but there's a few people calling the ones who tried to buy the thing criminals, one dude criticising all the Transformers fans buying toys 'because won't people make fun of adults buying toys?' and whatthehell's that guy doing there anyway, and a handful of people so uptightly aghast at Amazon that you can hear their monocles cracking.

Still, no lawyers or newspapers involved yet. Though I think someone contacted Hasbro UK, who couldn't give less a shit.

Skyquake87
2013-01-04, 10:36 AM
Are all the folk on the big boards excitable morons? It was clearly a pricing error by amazon, one that i have on compunction in admitting, that i was happy to take advantage of. The reactions you cite smack of sour grapes -probably those whom now realise that they needn't have paid a few hundred dollars to get a toy that is now getting a cheaper western release. I am glad i don't go on the big boards.

inflatable dalek
2013-01-04, 10:40 AM
Amazon have apparently mentioned to a couple of the people who've contacted them that the correct price will be £99.

Some of the new angry reviews are rather funny (one intentionally to be fair).

tahukanuva
2013-01-04, 12:28 PM
Some of the new angry reviews are rather funny (one intentionally to be fair).

My favorite is the guy who thinks he single-handly got this cancelled and in doing so, saved Amazon from bankruptcy.

Cliffjumper
2013-01-04, 03:16 PM
YAY! Threat of boycott mentioned. Because Amazon's future hinges on two dozen nerds buying DVDs of TF4 off them in 2015.

Skyquake87
2013-01-05, 07:34 AM
Lolacaust's review is awesome!

As for the other wheelbarrow full of dicks whining that a toy that cost £200 on import from Japan in the first place wasn't made available at £40 ... Jesus wept.

When all's said and done, £100 is a good price. Whether this debacle will now mean that we see this at all is another matter entirely...

inflatable dalek
2013-01-05, 07:53 AM
What seems to be adding to the confusion over when and where it'll be released is Hasbro seem to think it's a Toys R Us exclusive...

l brought three big chunky books off Amazon yesterday. l have failed the boycott. :(

Tetsuro
2013-01-12, 03:01 AM
Are all the folk on the big boards excitable morons? It was clearly a pricing error by amazon, one that i have on compunction in admitting, that i was happy to take advantage of. The reactions you cite smack of sour grapes -probably those whom now realise that they needn't have paid a few hundred dollars to get a toy that is now getting a cheaper western release. I am glad i don't go on the big boards.
I do - and sadly, it's actually a bit of a revelatory experience.

I always knew that the Transformers fandom had a bit of entitlement issue going on, at least as far as other toyfandoms are concerned - but until I saw that thread and how absolutely ****ing crazy the cancellation drove some of those people, I had no idea how entitled they could be!

Seriously, they should've known this was a possibility, they should have known it was most likely a pricing error...but no, instead they're just going to go on that age-old impotent ranting and raving about boycotts and how amazon should respect their prices. Even when they are horribly, horribly wrong.

Sigh.

Me, I'm just gonna go back to keeping my eyes peeled for the Takara version in case it goes on sale somewhere.

numbat
2013-02-08, 09:33 AM
Masterpiece Optimus Prime is actually really available in the UK now. I understand he's stocked in Toys R Us at £99.99 GBP (which is about £60 to £90 GBP cheaper than online prices for either Takara MP-10 or the Hasbro Masterpiece).

Sadly there is no Toys R Us near me...

But the even better news is he's available for FREE home delivery at £99.99 GBP from Toys R Us at:

http://www.toysrus.co.uk/Toys-R-Us/Toys/Action-Figures-and-Playsets/Transformers-Masterpiece-Optimus-Prime(0103941)?searchPosition=0

My order is placed - I'm very excited!

:clap: