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Old 2011-02-21, 12:24 AM   #235
Rookwise's Avatar
Staffordshire - UK

Have had my fair share of problems with Kapow myself over the last 5 months. Their customer service is awful. The same person doesnt follow up on emails with most replies either irrelevant to the question or false promises which never happen (Mostly replied by Andy and Charlotte). Even their customer service by phone is awful and you get spoke to like something you wipe off you foot.
After 5 months of argueing with them I finally got my money back (which was over 200 worth). Am certainly not going to be in a hurry to buy from them again after nearly 3 years of using them.
Their number is 01603400602 if you want to call them which is what id advise you to do as their email system is dire.
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